We have built up trust and longstanding relationships with a diverse range of reputable organisations, including UK and international universities, public health organisations, medical insight agencies, freelance professionals, and authors. We have extensive experience in providing transcription services to market research agencies, academia, particularly social sciences, public and third sector organisations.
Our website has a secure, encrypted uploading facility, where you can upload your files. In line with GDPR, material is kept for the minimum of time on our systems as is necessary. Your recording is deleted from the website as soon as a transcript is produced, and from our hard drive within seven days.
Yes. Researchers are being increasingly asked to archive anonymised and decontextualised data, however they still need a complete version for analysis and their records.
Simply complete an online request form and once you are happy with our quotation, you can upload your recordings. Transcripts can be either securely uploaded to a folder, or emailed. Some clients prefer to use WeTransfer, Dropbox or Sendthisfile.
Billed per minute of recording. We only charge for what is transcribed, on a pro rata basis.
Invoices are issued upon completion of the work. Payment can be made by bank transfer.
We are established suppliers for many large institutions and POs are accepted. Rates are subject to VAT.